Notice of Data Incident
November 8, 2023 – On August 18, 2023, the Amani Center discovered suspicious activity related to an employee email account which was later found to be related to a broader phishing incident affecting multiple businesses and organizations in our community. Upon discovery, we immediately performed a password reset and engaged a third-party forensic team to assist with an investigation. This thorough investigation ultimately revealed that one employee email account was subject to unauthorized access for a limited period of time between August 7, 2023, and August 18, 2023.
While the investigation identified no evidence of access to, or misuse of, individuals’ information, we began a review of the account in order to determine the types of information it contained and to whom that information related. This review was completed on October 19, 2023. The types of information contained within the account included the following: name, medical information, medical record number, health insurance information, Social Security number, driver’s license number, financial account information, treatment/diagnosis information, prescription information, medical record/patient ID number, health insurance information, treatment cost information, or other information provided to the
Amani Center. Although there is no evidence of misuse of information, and the likelihood of any misuse is low, the Amani Center is notifying potentially affected individuals and is offering those individuals complimentary credit monitoring and identity protection services.
In response to this incident, the Amani Center has implemented additional technical safeguards to further enhance the security of information in our possession on top of the safeguards that were already in place.
Should individuals have questions about this incident, they should contact the Amani Center’s dedicated assistance line at 888-983-0136, Monday through Friday, 6 a.m. to 6 p.m. Pacific time.
We also are providing the below information regarding steps individuals can take to protect their information:
Monitor Your Accounts
In an abundance of caution, we encourage individuals to remain vigilant against incidents of identity theft and fraud by reviewing your credit reports/account statements and explanation of benefits for suspicious activity and to detect errors. Under U.S. law, you are entitled to one free credit report annually from each of the three major credit reporting bureaus, TransUnion, Experian and Equifax. To order your free credit report, visit http://www.annualcreditreport.com or call 1-877-322-8228.
You also have the right to place an initial or extended fraud alert on a credit file at no cost. If you are a victim of identity theft, you are entitled to an extended fraud alert lasting seven years. As an alternative to a fraud alert, you have the right to place a credit freeze on a credit report. The credit freeze is designed to prevent credit, loans, and services from being approved in your name without your consent. Pursuant to federal law, you cannot be charged to place or lift a credit freeze on your credit report. Should you wish to place a fraud alert or credit freeze, please contact the three major credit reporting bureaus listed below:
You can further educate yourself regarding identity theft, fraud alerts, credit freezes and the steps you can take to protect your personal information by contacting the credit reporting bureaus, the Federal Trade Commission (FTC), or your state Attorney General. The FTC also encourages those who discover that their information has been misused to file a complaint with them. The FTC may be reached at 600 Pennsylvania Ave. NW, Washington, D.C. 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438- 4338); and TTY: 1-866-653-4261. Instances of known or suspected identity theft should also be reported to law enforcement, your state Attorney General, and the FTC. This notice has not been delayed by law enforcement.